http://yourtalentatwork.com/learning-center/books/conversations-that-get-results-and-inspire-collaboration-book/

Shawn Kent Hayashi

PART II

The Building Blocks for Successful Collaborations That Get Results

Chapter 6 p.119

Deep Listening

The tulip chapter.  You have to read the chapter to know what I am talking about.

I recommend putting table 6.1 on an index card (p.121) and taking it with you to a meeting.  Then you will know how to communicate what you want employees to do to accomplish your goal.

Page 123 says when a topic is “… complex, emotional or controversial…” use deep listening skills.  Aren’t all communications, complex, emotional and controversial?

This advice is very valuable again I recommend page 123 and 124 be printed out and read it before going to a meeting.

Chapter 7 p.145-177

Relationship and Group Dynamics That Affect Collaboration

Natural leadership on page 163 states that  if you put a group of people together leaders will emerge within 12 hours. I often work with companies in transition and succession planning.  There are times when I will say to the owner, “ Now keep quiet during this exercise I want to see what leaders emerge.”  The owner can’t do it.  He is a natural leader and can’t watch his ship sink without a captain.

Next Blog 2/27/2015